Cashless catering

Cashless catering 2017

ParentPay Guidance

We use two separate companies to work in partnership with us, ‘ParentPay’ (www.parentpay.com) and ‘Nationwide Retail Systems’ (www.nrsltd.com). ParentPay provides the online payment portal and Nationwide provide the till systems inside school.

 

nrsparentpay

 

 

Parent Pay - Parents FAQ's

For Parentpay's FAQ's click here

Free School Meals (FSM)
Do you think you might be entitled to Free School Meals for your child? If you are receiving the following benefits you may be entitled:

Income Support.
Job Seeker's Allowance (income based).
Child Tax Credit, and have an annual income of less than £16,190 (as assessed by Her Majesty's Revenue and Customs).
Guarantee Credit element of Pension Credit.
Support payments under Part VI of the Immigration and Asylum Act 1999
Please visit the Local Authority's website for more details and to download the application form. If you would like help completing the form, contact school and we would be happy to help.

 

Your Questions Answered:

ParentPay Online -  Online payments are to be made through our online payment partner ParentPay, activation letters will be sent out when your child starts with us or during July/August for new Year 7 students.

If you haven't registered your ParentPay account yet please do as all trips and school activities are to be paid for via ParentPay. If you need a copy of your activation letter please contact school preferably via email to 'parentenquiry@calderhigh.calderdale.sch.uk'.

What is a biometric system?
A biometric system is a secure and efficient way of identifying students at the point of sale. The data we collect consists of a scan of a section your child’s thumb or finger.
This is not an actual fingerprint scan.
The scan takes a series of measurements (unique to your child’s print) which are then turned into a series of numbers and stored.
When your child places his/her thumb/finger on the scanner, the measurements are taken again and compared with the stored numerical record.
The system does not store the image of the finger scanned. The stored co-ordinates are only of use in matching part of your child’s scan and cannot be used for the purpose of reconstructing a thumb or finger print.

I do not wish for my child’s fingerprints to be taken: how will you ensure this does not happen?
The system does not enable Calder High School to take a copy of a child’s fingerprint without the explicit permission of the parent/guardian. If you do not give this permission we will issue your child with a 4 digit pin code. If you change your mind and want to give us permission to take you child's fingerprint please contact school.

How does this system work for free school meal children?
The free school meal (FSM) allowance will be loaded onto your child’s account as a cash credit. They can then select and pay for food in the usual way.

If children spend more than the FSM allowance parents will need to add funds to their child's account to cover this.

The current FSM allocation is £2.05 per day.

How does this system work in the Diner?
Students come into the Diner and select the food and drink items they would like to purchase.

They take these to a till and either place their fingerprint on a scanner or present their swipe card. The value of the meal is then deducted from their account.

How is data relating to this system stored?
All data is stored under the guidelines of the Data Protection Act and only used by parties directly associated with Calder High School. Access to this information is controlled strictly by Calder High School only. When students leave, their records are deleted.

What do we do if a student has no money on their card?
We will ensure that children do not go without a meal. If a child’s account has reached zero and it has not been topped up, we will enable a meal to be purchased and inform parents.

How do I check my balance?
Balances can be checked online via your ParentPay, at the cash revaluation units in school or by a student at any till.

How do I make a cash payment?

We have a revaluation unit situated outside student services, students can top up with cash using either fingerprint or pin code to identify themselves.


Cash payments can be made using local Paypoints. You will need to set up an account using your barcoded letter. If you do not have access to the internet or would like some assistance with this, please contact Calder High School and we will help.

You will need to take your bar-coded letter with you to make a payment. This is a free service for cash payments. In the local area Paypoints can be found in the following locations:

Co-op Petrol
Burnley Road, Mytholmroyd
Co-op Store
Burnley Road,Mytholmroyd
Sainsbury's
Burnley Road, Mytholmroyd
Co-op
Market Street, Hebden Bridge
Spar
Crown Street, Hebden Bridge
Todmorden News Centre
Bridge Street, Todmorden
One Stop Stores
Bridge Street, Todmorden
Springs Garage
Halifax Road, Todmorden
Abduls Newsagents
Halifax Road, Todmorden
Walsden Post Office
Rochdale Road, Todmorden
Johal Brothers
Towngate, Sowerby Bridge
Lifestyle Express
Bolton Brow, Sowerby Bridge
Dino's Newsagents
Tower Hill, Sowerby Bridge
Costcutter
Albert Road, Sowerby Bridge
BP Hillcrest Service Station
Burnley Road, Sowerby Bridge

Further information can be obtained from:
PayPoint Customer Services
1 The Boulevard, Shire Park, Welwyn Garden City, Herts AL7 1EL
Email: enquiries@paypoint.co.uk
Telephone: 08457 600 633